1. Introduction
Welcome to the Privacy Policy of Freyja Services LLC. This document explains how we handle the personal information we gather when you visit our website, contact our team, or use the services we provide. Freyja Services is a computer systems design and related services firm that helps organizations plan, build, integrate, and operate resilient technology systems. FreyjaServices is the developer behind this website and the operator of the services described throughout these pages.
We are committed to protecting your privacy and to being transparent about our practices. We collect only the information we genuinely need, we keep it only for as long as it serves a clear purpose, and we never sell your personal information to anyone. This policy describes the kinds of data we process, the reasons we process it, the parties we may share it with, and the choices and rights you have over that data.
Please read this policy carefully. By using our website or engaging with our services, you acknowledge that you have read and understood the practices described below. If you do not agree with any part of this policy, please discontinue use of our website and contact us with any concerns.
Freyja Services LLC is registered at 3024 Constitution Way APT A, Hill Air Force Base - 84056-1755, United States (US). For any privacy related question, you may reach us by email at update@freyjaservices.autos or by phone at +18782332004.
2. Scope of this Policy
This policy applies to information collected through our public website located at https://www.freyjaservices.autos, through email and telephone communications with our team, and through any service engagements we undertake on your behalf. It also applies to information collected offline, such as details you provide in a consultation or a contract negotiation.
The policy does not apply to information processed on behalf of our clients under a separate data processing agreement. When we act as a service provider for a client, that client remains the party responsible for the underlying data, and our handling of that data is governed by the contract we hold with them. Where our website contains links to third party sites, those sites are governed by their own privacy policies, and we encourage you to review them.
We may update this policy from time to time. When we do, we will revise the effective date at the top of this page and, where appropriate, provide a more prominent notice. Your continued use of our website after any change means you accept the updated terms.
3. Information We Collect
We collect several categories of information, depending on how you interact with us. The categories described below are collected only when you choose to provide them or when your browser automatically supplies them.
Contact information includes your name, email address, telephone number, company name, job title, and the content of any message you send through our contact form. We use this to respond to your inquiries and to communicate with you about our services.
Account and engagement information includes details you provide when you become a client, such as billing address, project specifications, and the names and email addresses of your team members who participate in a project.
Technical information includes your internet protocol address, browser type and version, operating system, device type, referring pages, pages visited, time spent on each page, and similar diagnostic data. This information is collected automatically and helps us understand how visitors use our website.
Usage information includes the actions you take on our website, the links you click, and the features you use. We aggregate this data so it does not identify you personally, and we use it to improve our content and layout.
Marketing information includes your subscription preferences and your responses to any newsletter or outreach we send. You may opt out of marketing communications at any time using the unsubscribe link in each message.
4. How We Collect Information
We collect information directly from you when you fill out a form on our website, send us an email, call our office, subscribe to a newsletter, or enter into a service agreement with us. Direct collection is always voluntary, and you control how much you choose to share.
We collect information automatically through standard internet technologies such as server logs, cookies, and similar tracking tools. These technologies tell us which pages are popular, which devices visitors use, and whether visitors arrive from search engines or from a referring link. This automatic collection helps us maintain the security and performance of our website.
We may also receive information from third party sources, such as analytics providers, business directories, or referrals from partners. When we receive information from a third party, we treat it in accordance with this policy and with any terms agreed with that party.
We do not collect sensitive categories of information such as health records, biometric data, or financial account numbers through this website, and we ask that you not submit such information to us unless it is strictly necessary for a specific engagement and you have agreed to the terms of that engagement.
5. How We Use Information
We use the information we collect for several clearly defined purposes. First, we use contact information to respond to your questions, to prepare proposals, and to deliver the services you request. Without this information, we could not meaningfully communicate with you.
Second, we use engagement information to plan, execute, and support our service engagements. This includes scheduling work, managing access to systems, producing deliverables, and resolving issues that arise during a project.
Third, we use technical and usage information to maintain and improve our website. We analyze aggregated trends, diagnose technical problems, and measure the effectiveness of our content. This analysis is performed on aggregated data wherever possible.
Fourth, we use contact information to send you information about our services, updates to our policies, or occasional marketing communications. You may opt out of marketing at any time, and opting out does not affect our ability to send you transactional or administrative messages.
Finally, we use information to protect the security and integrity of our website and our clients. This includes detecting and preventing fraud, abuse, and unauthorized access, and complying with applicable legal obligations.
6. Legal Bases for Processing
Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following grounds. We rely on your consent when you voluntarily submit information or subscribe to our communications, and you may withdraw that consent at any time.
We rely on the performance of a contract when we process information necessary to provide a service you have requested, such as preparing a proposal or delivering a project. We rely on our legitimate interests when we use information to improve our website, secure our systems, or conduct internal analysis, provided those interests are not overridden by your rights and freedoms.
We rely on compliance with a legal obligation when we process information to meet a duty imposed by law, such as retaining records for tax or regulatory purposes. In all cases, we process only the minimum information necessary to achieve the relevant purpose.
8. Disclosure of Information
We do not sell, rent, or trade your personal information to third parties. We disclose information only in the limited circumstances described here, and always with the goal of delivering our services and complying with the law.
We may share information with service providers who perform functions on our behalf, such as hosting our website, processing email, providing analytics, or managing customer communications. These providers are bound by contract to use the information only for the purpose for which it was shared and to protect it with appropriate safeguards.
We may disclose information when required by law, such as in response to a valid subpoena, court order, or regulatory request. We may also disclose information to protect the rights, property, or safety of Freyja Services LLC, our clients, or the public, or to prevent or investigate fraud or other unlawful activity.
If we are involved in a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction. In such a case, we will notify you before your information is transferred and becomes subject to a different privacy policy.
9. Third Party Services
Our website may contain links to websites, applications, or services operated by third parties. These third parties have their own privacy practices, and we are not responsible for how they collect, use, or share your information. We encourage you to read the privacy policy of every third party service you access through a link from our site.
We may integrate third party services such as analytics platforms, payment processors, or communication tools into our own operations. When we do so, we select providers that maintain reasonable security practices, and we configure our integrations to minimize the amount of personal information shared with them.
In some service engagements, we may access third party systems on behalf of a client, such as the cloud platforms or business applications the client uses. In those cases, the client remains responsible for the data in those systems, and our access is governed by the agreement between us and the client.
10. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the nature of the information and the purpose for which it was collected.
Contact information provided through our website is typically retained for as long as the related conversation is active and for a reasonable period afterward to allow us to follow up. Engagement records are retained for the duration of the engagement and for a period required by our contractual and legal obligations, including tax and accounting requirements.
Technical and usage information collected automatically is generally retained in aggregated form for analytical purposes and may be kept for up to twenty four months. We periodically review our retention practices and securely delete or anonymize information that is no longer needed.
11. Data Security
We take the security of your information seriously and implement administrative, technical, and physical safeguards designed to protect it from unauthorized access, disclosure, alteration, and destruction. These safeguards include encryption of data in transit, access controls, and regular review of our security posture.
Access to personal information is limited to personnel who require it to perform their duties, and those personnel are bound by confidentiality obligations. We train our team on privacy and security practices and review those practices regularly.
While we strive to protect your information, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we work continuously to reduce risk and to respond promptly to any suspected incident. If we become aware of a breach affecting your information, we will notify you as required by applicable law.
12. International Data Transfers
Freyja Services LLC is based in the United States, and the information we collect is processed and stored in the United States. If you access our website from another country, you understand that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your country of residence.
When we transfer information across borders, we take steps to ensure an appropriate level of protection, such as relying on standard contractual clauses or other recognized mechanisms where required by law. We apply the same safeguards to all personal information regardless of where it originates or where it is processed.
13. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information. These rights may include the right to access the information we hold about you, the right to request correction of inaccurate information, and the right to request deletion of your information.
You may also have the right to object to certain processing, to request restriction of processing, and to receive a copy of your information in a portable format. Where processing is based on consent, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
To exercise any of these rights, please contact us using the details in the contact section below. We will respond to verified requests within the timeframes required by applicable law. We may ask you to verify your identity before fulfilling a request to protect against unauthorized access.
14. Privacy for Children
Our website and services are intended for business audiences and are not directed to individuals under the age of eighteen. We do not knowingly collect personal information from children, and we do not target our marketing or content at minors.
If we become aware that we have collected personal information from a child without verified parental consent, we will take steps to delete that information as quickly as possible. If you believe that a child has provided personal information to us, please contact us using the details below so we can investigate and take appropriate action.
15. California Privacy Rights
If you are a California resident, you may have additional rights under the California Consumer Privacy Act and related laws. These rights may include the right to know what personal information we collect, use, disclose, and sell, the right to request deletion of your personal information, and the right to request a copy of the information we hold about you.
California law also provides the right to opt out of the sale of personal information. We do not sell personal information, so there is nothing to opt out of in that regard, but we honor the right nonetheless and will not treat you differently for exercising your rights under the law.
You may also have the right to request correction of inaccurate information and the right to limit the use of sensitive personal information, though as noted above we do not collect sensitive categories through this website. To exercise any California right, contact us using the details below.
16. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our technology, our legal obligations, or the services we offer. When we make material changes, we will update the effective date at the top of this page and post the revised policy on our website.
We may also provide additional notice of material changes, such as a banner on our website or an email to our registered contacts, where we determine that notice is appropriate. We encourage you to review this policy periodically so you remain informed about how we protect your information.
Your continued use of our website and services after any change to this policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should stop using our website and services and contact us with any concerns.
17. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, we encourage you to reach out to us. Our team is available to help you understand your rights and to respond to your requests.
You may contact us by email at update@freyjaservices.autos or by phone at +18782332004. You may also write to us at the following address: Freyja Services LLC, 3024 Constitution Way APT A, Hill Air Force Base - 84056-1755, United States (US).
We will acknowledge your inquiry promptly and work to resolve any concern in a fair and timely manner. If you believe we have not addressed your concern adequately, you may also have the right to lodge a complaint with the data protection authority in your jurisdiction.